Norton is by far considered to be one of the most leading manufacturers of Antivirus software, encouraging to preserve system from viruses, spyware, malware, adware, etc. Norton antivirus has stood tall in the market by offering various types of security solutions to the users. But, many issues have been seen while installing Norton Antivirus, and facing the problem with the Internet connection is quite common. To solve such hindrance, the user can follow these steps to overcome the difficulty they are encountering.
Reasons why the Internet Connection issues arise while installing Norton Antivirus:
There can be so many reasons where the Internet might have caused errors, and the user faced an issue where Norton Antivirus stopped working after installation. Sometimes it’s just ISP (Internet Service Provider) hindrance, or there might be just another antivirus program blocking internet connection. Many times it is only Norton Firewall blocking the internet connection.
To eradicate this issue, there are steps which the user can follow and comprehend if that helps to fix the Internet Connection problem.
Steps to follow to troubleshoot Norton Antivirus
Managing the system so that it functions smoothly, Norton antivirus software is required. It provides stability and safeguards the network against threats. Hence, to protect the system from all such threats follow these guidelines.
Step1: The user should first Stop and close all the programs and then restart the system.
Step2: Now the user should disable the Norton Firewall Tentatively. Start your system and begin the Norton product option.
Step3: Next open the "Settings" option on your system.
Step4: An option is seen which you would term as "Detailed Settings" tap the option and then click on Firewall.
Step5: Now you would see a "General Settings" tab which is next to Smart Firewall, click the slider to turn it off.
Step6: A dialog box would appear which would be termed as "Protection Alert". It can be located in the drop-down menu, next click and apply to select it permanently
Step7: After applying it and pressing "OK" the user should be sure the Firewall is turned off.
Step8: Next restart the system and then go to Norton once again.
Step9: The user should be sure that the Latest Version Of your Norton antivirus is updated. If not then follow these steps:
· Start the Norton anti-virus prompt option. It could be found in your taskbar or at the start menu.
· Tap on "Options" at the top of the window.
· Now enable "live update" option and then tap on "Apply."
· Every update would be downloaded automatically by Norton.
Step10: After Update, the users can turn on the Norton Firewall.
There are possibilities that the user can still face issues in the internet connection even after following these steps. To overcome them there is one more solution and, i.e., to contact Norton Antivirus Customer Service number for assistance and help. Also, the user can connect to the website "contactforhelp." to avail all the verified numbers of their clients.
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